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REWARDS / LOYALTY PROGRAM

How do I use my benefits/rewards points?

To use your rewards points, head to your Bay Smokes customer account and enter your email address to receive a code by email. Once you've received your code, enter the code into the box on the login page to gain access. From there, click on Shop to m

I left a review and didn't receive my reward points.

If you didn’t receive your reward points, it may be because we limit review rewards to once every 7 days. This policy helps prevent abuse and keeps the rewards fair for everyone. If it’s been more than 7 days since your last review reward and you sti